Watix Privacy Policy

Watix – WhatsApp for Shopify App (“the App”) is provided by Watix (“we”, “us”, or “our”). The App provides WhatsApp-based services (“the Service”) to merchants who use Shopify to power their online stores.

This Privacy Policy explains how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we automatically gain access to certain information from your Shopify account.

After installing the App, we may also collect the following personal information from you and/or your customers:

How We Collect Personal Information

We collect personal information directly from the relevant individual, through your Shopify account, or via the following technologies:

Cookies

Cookies are small data files placed on your device or computer that often include an anonymous unique identifier. Learn more about cookies and how to disable them at: http://www.allaboutcookies.org

Log Files

Log files track actions occurring on the App and collect data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

Web Beacons, Tags, and Pixels

These are electronic files used to record information about how you browse the App, including tools such as Google Analytics and Facebook Pixel.

How We Use Your Personal Information

We use the personal information we collect to:

All collected data may be used for marketing and analytics purposes.

Sharing Your Personal Information

We do not sell your personal information.

We may share personal information only when required to:

Behavioural Advertising

We may use your personal information to provide targeted advertisements or marketing communications that may be relevant to you. Learn more at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of some targeted advertising services by visiting: http://optout.aboutads.info/

Your Rights

If you are a European resident, you have the right to:

To exercise these rights, please contact us using the details below.

We process your information to fulfill contracts with you or to pursue legitimate business interests. Your data may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain order and account information for our records unless and until you request deletion of this data.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: watix.org@gmail.com